Privacy Policy

Effective Date: November 24, 2025
Last Updated: November 24, 2025

Introduction

Keystone Command (“we,” “us,” or “our”) operates keystonecommand.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information You Provide

When you make a purchase or create an account, we collect:

Name (first and last)
Email address
Billing information (processed securely through our payment processor)
Company name (optional)
Phone number (optional)

Automatically Collected Information

When you visit our Site, we automatically collect:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website
Device information

This information is collected through:

Google Analytics – For website traffic analysis
Cookies – Small text files stored on your device

How We Use Your Information

1. Process Transactions

Fulfill your digital product orders
Send order confirmations and receipts
Deliver downloadable products
Process payments securely

2. Communication

Send important updates about your orders
Respond to customer service requests
Send marketing emails (with your consent)
Provide product updates and announcements

3. Improve Our Services

Analyze website traffic and user behavior
Improve website functionality
Develop new products and services
Understand customer needs

4. Legal Compliance

Comply with legal obligations
Prevent fraud and abuse
Enforce our Terms of Service

How We Share Your Information

We do NOT sell, trade, or rent your personal information to third parties.

We may share your information with:

Payment Processors

We use trusted payment processors (Stripe, PayPal, etc.) to handle transactions
They receive only the information necessary to process payments
They maintain their own privacy policies

Email Service Provider

We use ConvertKit (or your email provider) to send emails
They receive your email address and name
Used only for sending our communications

Analytics Services

Google Analytics collects anonymized usage data
Helps us understand how visitors use our Site
Data is aggregated and does not identify individuals

Legal Requirements

When required by law or to protect our rights
In response to court orders or legal process
To prevent fraud or security threats

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device to track website usage and preferences.

How We Use Cookies

Essential Cookies (Required)

Shopping cart functionality
User authentication
Security features

Analytics Cookies (Google Analytics)

Track website traffic
Understand user behavior
Improve website performance

Marketing Cookies (Optional)

Remember your preferences
Track marketing campaign effectiveness

Your Cookie Choices

You can control cookies through your browser settings:

Accept all cookies – Full website functionality
Block third-party cookies – Essential functions work, analytics blocked
Block all cookies – Some features may not work

To opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Data Security

We implement appropriate security measures to protect your information:

SSL/TLS Encryption – Secure data transmission
Secure Payment Processing – PCI DSS compliant processors
Access Controls – Limited employee access to personal data
Regular Security Audits – Ongoing monitoring and updates

However, no method of transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations (tax records, etc.)
Resolve disputes and enforce agreements

Customer Data:

Active customers: Retained while account is active
Inactive customers: Retained for 7 years for tax/legal compliance
Marketing lists: Until you unsubscribe

Purchase Records:

Retained for 7 years for tax and accounting purposes
Download links remain active for 90 days (or as stated at purchase)

Your Rights

Depending on your location, you may have these rights:

Access – Request a copy of your personal data
Correction – Update incorrect or incomplete data
Deletion – Request deletion of your data (subject to legal requirements)
Opt-Out – Unsubscribe from marketing emails
Data Portability – Receive your data in a portable format
Withdraw Consent – Withdraw consent for data processing

To exercise these rights, contact us at: austin.mcguire@keystonecommand.com

Children’s Privacy

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Our Site is operated in the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

For EU Users:

We comply with GDPR requirements
Your data is processed lawfully and transparently
You have additional rights under GDPR (see “Your Rights” section)

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

Right to Know – What personal information we collect and how we use it
Right to Delete – Request deletion of your personal information
Right to Opt-Out – We do not sell personal information
Right to Non-Discrimination – Equal service regardless of privacy choices

To exercise these rights, contact us at: austin.mcguire@keystonecommand.com

California “Do Not Track” Disclosure:
We do not currently respond to “Do Not Track” signals.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Material Changes:

We will notify you by email or prominent notice on our Site
Continued use of the Site after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Keystone Command
Email: austin.mcguire@keystonecommand.com
Website: keystonecommand.com

Response Time: We aim to respond to all inquiries within 48 hours.

Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy was last updated on [DATE] and is effective as of [DATE].